F+U Language School > Halls of Residence/Apartments
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FAQ

1. Who is eligible for accommodation in an F+U hall of residence?

Only F+U Academy of Languages students who booked an intensive course of at least 20 teaching hours a week are eligible for accommodation. Learners studying at another F+U educational institution are also eligible for accommodation, provided that places are available. Students enrolled in evening course and weekend courses and those who are not F+U students are generally not eligible for accommodation, except when rooms are still available and would otherwise stay empty.

 

2. For how long can I rent a room in an F+U hall of residence?

The room may only be rented for the duration of your F+U language or training course. Moving in before the start of the course or moving out after the end of the course is permitted only in very few exceptional circumstances, provided that the room Is available and only against payment of the weekly rent of the room. You should enquire about the availability well ahead of planning your arrival by contacting the accommodation department at the language school.

 

3. For how long should I rent a room in an F+U hall of residence?

We strongly recommend our language students arriving from abroad to book accommodation from the very outset and for the entire duration of their language course. Applications to extend the rental period of your room are possible later on as well. However, please note that it might be possible that the room has already been booked by another customer, which results in the inconvenience of having to move to another hall of residence and/or category.

If you are renting the room on a long-term basis, you are welcome to arrange instalment payments with our school.

 

4. Room extensions

Applications to extend the rental period must be made four weeks in advance of the contract’s expiry. Application received less than 14 days before contract expiry are subject to a processing fee of 50€. F+U Academy of Languages at no time guarantees the extension of a room’s rental period, as the availability of our rooms depends on our bookings. We do not reserve rooms without a valid booking.

 

5. Room cancelations

If the contract parties conclude a rental contract for a fixed term, the earlier ordinary cancellation of the rental contract is generally excluded (§ 542 II BGB - German Civil Code). However, as a gesture of goodwill we permit the cancellation of the rental contract with a notice period of four full weeks (starting from the next Saturday) and a with cancelation fee of 75€. Notice of the cancellation must be submitted in writing during the opening hours of the Accommodation Department. If cancellation is confirmed by F+U, rent prepaid for the period after the amended contract expiry will be refunded.

 

6. How do the residence categories differ?

There are no rigid criteria that determine whether an accommodation belongs to one category or another. Each of our halls of residence is individually evaluated based on various factors, such as:

  • Rental price/standard of surrounding residential area
  • Furnishing of communal areas (kitchen, dining area,
    living room, etc.)
  • Year of construction or most recent renovation
  • Number of people sharing the kitchen and/or
    bathroom
  • Proximity to the school

It is not always possible to weigh each factor equally in all cases. A list of our available rooms by category can be found here.

 

7. Am I able to book a specific hall of residence?

Booking a room means booking a specific category of the residence only. We can only guarantee the allocation of a specific residence for a one-time one-off supplement of €200 (female-only residence € 350) - subject to room availability at the time of booking.

 

8. What happens if my arrival is postponed?

Should your arrival be postponed, e.g. due to a delay in issuing a visa, and if the accommodation is booked to capacity, the originally booked room/residence category can no longer be guaranteed. In this case we reserve the right to offer accommodation in another hall of residence and/or residence category.

The price difference resulting from a lower category and the guarantee fee (where applicable) will be fully refunded. There is no extra charge if an upgrade is necessary! An exception of this regulation can only be made, if the rent for the booked room is payed starting from the originally planned arrival date.

 

9. When will I receive the information of my accommodation?

1-2 weeks before arrival. We want to guarantee maximum booking flexibility for our customers and the largest possible variety of rooms. That is why we normally send the confirmation of your specific accommodation 1-2 weeks before your arrival per E-Mail (details of accommodation plus check-in information).

 

10. When can I move in, and when do I move out?

Regular check-ins take place on Sunday only between 10 a.m. and 10 p.m. and between only with prior agreement 10 p.m. and 12 a.m. (midnight) for a surcharge of €50. In exceptional cases – with prior agreement and with payment of an extra day’s rent – can the check-in take place on Saturday between 1 p.m. and 6 p.m.

 

11. How does the check-in procedure work?

Before your arrival you will be informed about the meeting point for the key handover. Our weekend team welcomes you at the meeting point, does the check-in with you, hands over the keys of your accommodation and brings you by car to your residence (free of charge).

 

12. Can I also move in during the week (Monday-Friday)?

Yes, subjected to the following conditions:

  • The room has to be booked and payed for starting from the Sunday before the move-in.
  • As our check-in team works on weekends only, we regret that we are unable to guarantee assistance with moving in on weekdays.
  • The key has to be picked up by the student in the school (accommodation department) between 09:00-19:00 and he/she has to move into the accommodation himself/herself. Naturally, we will be happy to answer any questions; directions to each hall of residence are also readily available.

 

13. Until when do I have to move out?

Rooms are usually vacated on Saturday until 12 p.m. Only in exceptional circumstances – with prior agreement and with payment of an extra day’s rent – can the room be vacated on Sunday until 10 a.m.

 

14. How does the move-out procedure work?

Please come to the accommodation department in the week before your move-out - until Thursday the latest – to arrange a move-out time. Our weekend team will check your room and take back the key at the arranged time.

 

15. How can I get my deposit back?

After the room check you will get a move-out form, with which you can collect your deposit at the school in cash (Saturday from 10 a.m. – 4 p.m.). You can also send a scan of the move-out form and your bank details to rooms.hd@fuu.de, so we can transfer the deposit to your bank account. Please note that it may take 5-10 working days until the money reaches your account. Any banking fees for this transfer are to be paid by the customer and will be deducted from the deposit.

 

16. Which transfer services does F+U Academy of Languages offer?

Through our partner companies we organize transfers from all surrounding airports directly to the meeting point for the accommodation key handover, or to any other specified address in Heidelberg. We provide our own transfers within the city, such as from Heidelberg main railway station to the hall of residence. Transfer rates can be found here.

Transfers from the weekend meeting point to the residence are free of charge and are organized by our weekend team.

 

17. I’m arriving in my own car – where can I park?

Some of our halls of residence offer unsupervised parking for a weekly fee. Prices and addresses are available on request. At the F+U halls of residence, particularly those outside the city centre, it is often possible to park on the side of the road, in some cases also free of charge. Please heed the traffic and parking signs at the specific location in order to avoid penalty fines. The school does not assume liability.

 

18. Is WLAN available in all halls of residence?

All our halls of residence offer free internet access. Please note that it is not a high-speed Internet connection and that we do not accept responsibility or liability for any technical malfunction and connectivity issues
During the high season, we rent out additional rooms and apartments. Information on their Internet is available on request.

 

19. Are washing machines available in all halls of residence?

Washing machines and dryers are available in our residences. Please note that we do not accept liability for the use of these machines.

During the high season, we rent out additional rooms and apartments. Information on their washing facilities is available on request.

 

20. How can I pay?

For questions regarding the payment, please refer to our Terms and Conditions, as well as to your invoice where all payment dates have been noted. Please contact us in questions regarding the payment and if you want to pay in installments

 

21. Do you have any further questions?

We are more than happy to help you if you have further questions about our halls of residence. Please send us an E-Mail and we will do our best do answer as soon as possible: rooms.hd@fuu.de.


 
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